At Stoner's Digest, we want you to feel confident shopping with us. Order the wrong size? We'll gladly get you into the right one. Changed your mind on something else? Eligible items can be returned for store credit. Here's exactly how both work.
Suggested Size Exchange
If your item doesn't fit quite right, request a size exchange within 14 days and we'll ship out your new size at no additional charge once we receive the original.
Store Credit on Returns
Other eligible returns are refunded as Stoner's Digest store credit toward a future order, rather than back to your original payment method.
Return Eligibility
To be eligible for a return or size exchange, merchandise must be:
- Returned within 14 days of delivery
- Unworn and unused
- Unwashed
- Free of stains, odors, makeup, deodorant, pet hair, or other signs of wear
- In its original condition
- Returned with all original tags and packaging, when applicable
Items that do not meet these requirements may be denied and returned to the customer.
Suggested Size Exchange — Details
Instead of returning for store credit and reordering, you may request a suggested size exchange under the following terms:
- Request must be made within 14 days of delivery
- Item must be unworn, unwashed, and in its original condition with tags attached
- Limited to one size exchange per item
- Exchanges are subject to size availability at the time of the request
- Customer is responsible for return shipping costs unless the original item was mismarked, damaged, or defective
- If the requested size is unavailable, we will issue store credit for the full value of the item instead
Once we receive and inspect your returned item, we'll ship out your new size at no additional charge. To start a size exchange, contact us with your order number and the size you'd like instead.
Non-Returnable Items
The following items are considered final sale and are not eligible for return, exchange, or store credit:
- Sale or clearance merchandise
- Promotional or discounted final-sale items
- Gift cards
- Items that have been worn, washed, damaged, or altered
- Items returned outside of the return window
Any item specifically marked FINAL SALE at the time of purchase cannot be returned.
Return Shipping
Customers are responsible for all return shipping costs unless the return is due to an error by Stoner's Digest or the item arrived damaged or defective.
Original shipping charges are non-refundable and will not be included in the store credit amount.
Stoner's Digest is not responsible for return packages that are lost or damaged in transit. We recommend using a trackable shipping method when sending a return.
Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 7 days of delivery with:
- Your order number
- A description of the issue
- Clear photos of the merchandise
- Photos of the packaging, when applicable
Once reviewed and approved, we will work with you to provide an appropriate resolution.
Store Credit Details
Once your eligible return has been received and inspected, approved store credit will be issued for the value of the returned merchandise. Shipping fees are not included in the store credit amount.
Store credit cannot be redeemed for cash or transferred back to a credit card, debit card, Cash App, PayPal, or any other original payment method.
Exchanges (Color & Style)
Outside of the suggested size exchange above, we do not offer direct exchanges. If you'd like a different color or style, you may return the eligible item for store credit and place a new order once your credit has been issued. Availability of replacement colors or styles is not guaranteed.
Order Changes & Cancellations
Orders may begin processing shortly after they are placed, so we cannot guarantee that an order can be changed or canceled after checkout. Please review your shipping address, size, color, style, and quantity carefully before submitting your order.
Questions
If you have questions about a return, exchange, or your store credit, please contact Stoner's Digest through the contact information below.
By placing an order with Stoner's Digest, you acknowledge and agree that eligible returns are refunded in store credit only, size exchanges are offered subject to the terms above, and refunds to the original payment method are not offered except where otherwise required by applicable law.
Need to Start a Return or Exchange?
If you have any further questions, feel free to contact us.
Email: info.stonersdigest@gmail.com
Instagram: @stonersdigestco
*Please be sure to include your order number in the subject of the email.